Zahid Masood has more than 25 years of experience in assisting legal aid programs with complex strategic technology decisions. His background includes:
1. Strategic Planning with innovative solutions optimized with state-of-the-art communication technologies, relevant economics and appropriate risk tolerance for:
*Cloud migration
*Integrated phone systems
*Intake call centers
*Software Defined Networks
*Broadband and site-to-site connectivity analysis
*Cloud access circuit optimization
*Video networks
*Cost analysis of rates and chargeback models

2. Acquisition
*Request for proposal (RFP) process for technology purchases
*Master purchase agreements

3. Project Management / Implementation Oversight