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Laurel Heer-Dale

Legal Aid of Nebraska
Director of Client and Communinity Engagement Services
Laurel Heer Dale, Director of Client and Community Engagement Services, began her career with Legal Aid of Nebraska in 2002 as a staff attorney. She later became a Supervising Attorney on the AccessLine, Legal Aid's centralized intake unit. In 2011, Laurel became the Director of Access, managing the firm's centralized hotlines. During this time, Laurel was responsible for designing and launching several new centralized hotlines, including Legal Aid’s Breast Cancer Legal Hotline, Disaster Relief Response Hotline, Autism Legal Hotline and the Nebraska Immigration Legal Assistance Hotline (NILAH). Laurel was also responsible for designing and implementing online intake, which occurred in 2012. In 2016, Laurel's position grew to include direct oversight of all of Legal Aid's client services and intake processes, including the expansion of centralized intake and community engagement. Laurel received her Juris Doctor from Creighton University in 2000 and is licensed to practice law in Iowa and Nebraska. She is a member of the Board of Directors for Eastern Nebraska Community Action Partnership, the Nebraska State Bar Association and the Omaha Bar Association.