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Friday, January 12 • 9:30am - 10:45am
Using Technology Tools to Address Financial Injustice

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As consumers of financial products, legal aid clients are frequently targeted by unscrupulous businesses and predatory credit offers. When low-income consumers default on mortgages, credit card debt, payday loans, auto loans and student loans, the debt collectors start calling. And then they sue. Innovative use of technology holds tremendous potential to increase the assistance available to self-represented litigants and legal aid clients facing these issues. Technology can also enhance legal service providers’ capacity to serve them. In this session, participants will learn about how online forms, mobile technology and other tech tools are being used across the country to expand services for low-income people who have to navigate consumer debt cases. Participants will leave the session with practical tips and ideas on how to implement similar projects in their local communities. Panelists will also address how these technologies and innovative service delivery models can help individuals with consumer issues who have limited English proficiency (LEP) as well as geographical barriers to accessing traditional legal assistance.

avatar for Mirenda Meghelli

Mirenda Meghelli

Partnerships Manager, Pro Bono Net
Mirenda Meghelli serves as the Partnerships Manager at Pro Bono Net. She previously worked as the Hotline Program Coordinator for Legal Information for Families Today (LIFT) in New York City, where she managed the organization's bilingual telephone and email family law information... Read More →
avatar for Claire Johnson Raba

Claire Johnson Raba

Consumer Rights Attorney, Bay Area Legal Aid
Claire Johnson Raba is a staff attorney and the consumer law unit coordinator at Bay Area Legal Aid (BayLegal) in the San Francisco Bay Area. Consumer law attorneys at BayLegal serve clients through a combination of full representation, affirmative and impact litigation, and a robust... Read More →
avatar for Anna Steele

Anna Steele

Just Tech, LLC, Director of Consulting
Anna Steele works with clients to develop and implement strategic technologies that are in line with their unique needs. Anna values collaboration and training as key components of strong project implementation and works closely with clients to develop strategies to tackle complex... Read More →

Friday January 12, 2018 9:30am - 10:45am CST
Rex - 8th Floor