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Thursday, January 11 • 10:00am - 11:15am
Using Data to Manage Expectations

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This session will explore ways that data in your case management system can be used to set goals and forecast accomplishments in the future based upon past metrics. This session will share examples of how data metrics, such as cases by problem area, hours per case, case closures, average cost per case, etc. can be used to help management set caseload expectations, measure outcomes, and complete grant objectives and effectively serve clients, etc. We will also explore tools that can be used to visualize data effectively.

avatar for IV Ashton

IV Ashton

President & Founder, LegalServer
IV Ashton has spent his 20-year legal career leveraging technology to increase access to justice for vulnerable populations throughout the World. Mr. Ashton began his legal career working internationally, applying technology to promote the rule of law. Mr. Ashton oversaw the development... Read More →

Craige Harrison

Chief Information Officer, Utah Legal Services
Craige Harrison has worked at Utah Legal Services since 1993 in many capacities. He is currently working as Chief Information Officer. His primary responsibilities include a wide variety of strategic technology issues such as governance and policy, resource allocation, information... Read More →
avatar for Gregory Landry

Gregory Landry

Greg began his career with Acadiana Legal Service Corporation as a paralegal. He left to attend law school, and after graduating, spent one year as a judicial clerk in Louisiana’s trial level state courts before returning to Acadiana Legal as a staff attorney, then manager of a... Read More →
avatar for Ed Marks

Ed Marks

Statewide Pro Bono Manager, Legal Aid Services of Oregon
Ed Marks is Executive Director of New Mexico Legal Aid. Ed has been involved in TIG projects and other national legal aid technology initiatives for nearly 20 years. Ed was previously Deputy Director for Advocacy at Legal Aid of Western Ohio in Toledo, where he also founded Legal... Read More →
avatar for Steven McGarrity

Steven McGarrity

Executive Director, Community Legal Aid, Ohio
Steven McGarrity is the executive director of Community Legal Aid Services in northeast Ohio. Mr. McGarrity started with Legal Aid as an attorney, focusing his practice on family law and consumer debt. In his time with Legal Aid, he has held various management positions, including... Read More →

Thursday January 11, 2018 10:00am - 11:15am CST
Conde/Frontenac 3rd Floor