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Thursday, January 11 • 8:30am - 9:45am
What’s New in Triage? Updates from Projects in FL, ME, MI and AU

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The concept of triage for people seeking legal assistance - directing people to only the most appropriate and available resources for them along the continuum of all possible levels of service - is not new. However, there have been some interesting and different ways these triage systems have been designed and built in the last few years. Come and hear more about Florida’s pilot project that was fully integrated with the legal aid and the courts; what updates and changes Maine made to their project after two years; Michigan’s newly launched system that integrates with legal aid and state bar resources; and Australia's Justice Connect project. You’ll leave with fresh ideas about triage, lessons learned through the building and evaluation processes of the presenters, and possibly with plans for implementing or modifying a triage project in your own jurisdiction.

avatar for Kate Fazio

Kate Fazio

Manager of Digital Innovation Strategies, Justice Connect
avatar for Jack Haycock

Jack Haycock

Client Focused Technology Innovator, Pine Tree Legal Assistance
Jack received their Juris Doctor from Northeastern University School of Law in 2016. At PTLA, Jack drafts and publishes plain language client education content of all types, administers PTLA's three Drupal websites, leads client-facing technology projects, heads social media efforts... Read More →
avatar for Joyce Raby

Joyce Raby

Executive Director, Florida Justice Technology Center
Joyce is the Executive Director of the Florida Justice Technology Center (FJTC), a statewide technology organization she helped create with the access to justice community of Florida. FJTC partners with legal aid organizations, the courts, the clerk’s offices, the private bar, law... Read More →
avatar for Angela  Tripp

Angela Tripp

Director, Michigan Poverty Law Program & Michigan Legal Help Program
Angela Tripp has been the Director of the Michigan Legal Help Program since 2011 and Co-Managing Attorney of the Michigan Poverty Law Program since 2010. She transitioned into these roles after working with Legal Services of South Central Michigan starting in 2005, first as a staff... Read More →

Thursday January 11, 2018 8:30am - 9:45am CST
Rex - 8th Floor