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Wednesday, January 10 • 1:45pm - 3:00pm
Mind Reading Makes for Bad Design: The Benefits of User-Centered Designs

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Learn how to get users of technology to buy-in and invest themselves in new technology. Learn what the lawyers and advocates you are working with need and how you can meet that need. Minnesota, Massachusetts, and Florida have all completed different needs assessments and worked with probono.net to improve what is possible for the communities they serve. This session will explore how to assess and meet the changing needs of users and how to ensure that the process for deploying new technologies is inclusive, collaborative, and transparent. Participants will workshop effective ways to involve their essential stakeholders. As Dale Carnegie wrote, “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”

Speakers
avatar for Alison DeBelder

Alison DeBelder

FLAdvocate Community Engagement Manager, Florida Justice Technology Center
Alison DeBelder has a BA from Florida State University in Humanities, a law degree from Florida State University College of Law, and a Master of Science in Criminal Justice from the University of North Florida. Alison began her career and spent several years as a criminal defense... Read More →
avatar for Mike Grunenwald

Mike Grunenwald

Senior Program Advisor, Pro Bono Net
Mike joined Pro Bono Net in 2015 after several years at the D.C. Bar Pro Bono Center, where he served as the lead on a variety of technology initiatives, including management of the probono.net/dc and LawHelp.org/DC websites and development of interactive interviews on the LawHelp... Read More →
BS

Barbara Siegel

Director of Compliance and Technology, Volunteer Lawyers Project of the Boston Bar Association
Barbara Siegel is the Deputy Director of VLP, overseeing LSC compliance issues and VLPs case processing systems. Barbara managed a Technology Initiative Grant (TIG) to develop massprobono.org, a statewide pro bono website for Massachusetts. For the past two years she has been working... Read More →


Wednesday January 10, 2018 1:45pm - 3:00pm CST
Rex - 8th Floor